Welcome
Welcome to www.cincinnatiopen.com. This site (the “Site”) is owned by Cincinnati Tennis LLC (“CTL”) and is operated by and on behalf of CTL and its affiliated companies.

This Privacy Policy is designed to tell you about our practices regarding collection, use and disclosure of information that we may collect from and about you. Please be sure to read this entire Privacy Policy before using or submitting information to this Site.

Your Consent
By using this Site, you agree with the terms of this Privacy Policy. Whenever you visit this Site, you consent to the collection, use and disclosure of that information in accordance with this Privacy Policy, the Terms of Use and any specific provisions of this Site that may be presented at the time information is collected.

About Children
The Site is a general audience site. We do not knowingly collect any personal information from children under the age of thirteen on the Site. If in the future, we collect personally identifiable information from children, we will do so in compliance with the Children’s Online Privacy Protection Act of 1998 (15 U.S.C. 6501 et seq.). The Internet offers children wonderful educational and entertainment resources. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. We encourage you to visit the Direct Marketing Association’s Web site (www.the-dma.org) and explore the Get CyberSavvy! Program as well as the GetNetWise Web site (www.getnetwise.org) to learn more about parental control tools

Active Information Collection

Like many Web sites, this Site actively collects information from its visitors both by asking them specific questions and by permitting them to communicate directly with us via e-mail, feedback forms, social media and so forth. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, address, e-mail address, phone number and so on). Some areas of this Site may require you to submit information in order for you to benefit from the specified features (such as newsletter subscriptions, tips/pointers, order processing and so forth) or to participate in a particular activity (such as sweepstakes or other promotions and so forth). You will be informed at each information collection point what information is required and what information is optional.

Passive Information Collection
As you navigate through this Site and/or receive emails in connection with this Site, certain information may be passively collected (that is, gathered without your actively providing the information) using various technologies and means, including, without limitation, those described below:

Cookies
As with many Websites, the Site uses standard technology called “cookies,” which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to the Site whenever you visit the Site, and make using the Site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use the Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies.

Accepting cookies allows you, among other things, to personalize your experience on the Site. Cookies may also allow the Site to present to you advertising which may be of interest to you. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of the Site may not provide you with a personalized experience if you have disabled the use of cookies.

Flash Cookies
Flash Cookies (also called Local Shared Objects or “LSOs”) are similar to cookies, except that they can store more complex data. They are used to provide greater website functionality and to remember your settings, preferences and usage, and other similar services. Flash cookies operate differently than regular browser cookies, and cannot be removed or blocked via regular web browser settings. To learn more about how to manage flash cookies, you can visit the Adobe website and follow the directions provided by Adobe with respect to the Flash Settings Manager and make changes as directed therein. For information on managing Flash cookies see https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.

HTML 5
HTML5 is the language some Web sites are coded in and may be used to store information on your computer or device about your Service usage activities. This information may be retrieved by us to help us manage our Services, such as by giving us information about how our Services are being used by our visitors, how they can be improved, and to customize them for our users. Various browsers may offer their own management tools for removing HTML5.

IP Addresses and Automatic Information
We may collect IP addresses and/or automatic information for purposes of system administration and to report aggregate information to our advertisers and sponsors. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from the Site, our computers log your IP address.

Automatic information is information collected by our computers when you request Web pages from the Site. Automatic information may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such information. When analyzed, this data helps us analyze how visitors arrive at the Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.

Location Data
Through our mobile app, we collect your location information if that function is enabled on your device. The user has the option to turn this functionality off or on within the Western & Southern Open app. We use location within the app to target content to users based on their location (i e. content only applicable to users within the venue will only be shown to users within the venue).

Registration Data
In order to access some of the services, applications or sweepstakes offered by CTL, you may be required to register and/or provide personal information, such as name, email, telephone number and birthdate (“Registration Data”). Although information may be required to participate in certain activities or promotions, participants provide that information voluntarily. The CTL adheres to strict data management protocols. Those protocols vary based on the category of participation with CTL.

By registering, you agree to: (i) provide true, accurate and complete information about yourself as prompted by the registration form; and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You acknowledge and agree CTL shall have no liability associated with or arising from your failure to maintain accurate Registration Data, including, but not limited to, your failure to receive critical information about the site or any mobile service or your account. You further agree CTL is authorized to verify such Registration Data through its own records as well as those of third parties. The information we obtain through your use of this site, mobile site or any CTL or WS Open app is subject to our Privacy Policy. Every subsequent CTL email mass communication will carry a simple opt-out or unsubscribe link at the bottom of the email. Any suspected abuse of your Registration Data should be reported to CTL.

You acknowledge and agree that CTL, in management of certain sweepstakes, promotions, or programs may share your information with affiliated businesses, sweepstakes partners or WS Open Sponsors https://www.wsopen.com/official_sponsors/?intloc=headernavsub (collectively, “Permitted Third Parties”). Your registration constitutes permission for CTL and Permitted Third Parties to contact you for promotional and/or marketing purposes. Your relationship with each Permitted Third Party is independent of CTL and subject to that Permitted Third Party’s terms of use and/or privacy policy. By registering, you acknowledge and agree that CTL does not and cannot control the actions of any Permitted Third Party, and you further agree to release and hold harmless CTL from any and all liability, injury, loss or damage of any kind that may arise from or out of your interaction with such Permitted Third Party.

Information From Other Sources
From time to time we, and/or our operational partners may receive information about you from other sources and add it to the data previously collected about you.

Use and Disclosure of Information
Except as otherwise stated, CTL Family of Companies may use information you provide to improve the content of our Site, to customize the display of the Site to your preferences, to communicate information to you, for our marketing and research purposes, and for the purposes specified in this Privacy Policy.
If you provide personally identifiable information to this Site, we may combine such information with other actively collected information unless specified otherwise at the point of collection on this Site. We may also combine personally identifiable information with passively collected information.
We may disclose your personally identifiable information as well as passively collected information to third parties located in the United States and/or any other country:

In addition, we will make full use of all information acquired through this Site that is not in personally identifiable form.

Third-Party Ad Serving & Audience and Traffic Measurement Services
This Site may use third party network advertisers to serve the advertisements you see. Network advertisers are third parties that display advertisements based on your visits to this Site and other Web sites you have visited. Third-party ad serving enables us to target advertisements to you for products or Web sites you might be interested in. In addition, we may share this information with our sponsors to allow our sponsors and their network advertisers to serve ads based on your interests to you. This site is in compliance with the Ad Choices Self-Regulatory Program for Online Behavioral Advertising. The goal of Ad Choices is to provide you with information about how online advertising works and the choices you have. You may visit the http://www.aboutads.info/choices page to learn more about online behavioral advertising and to see your opt-out choices from companies that are participants in the Self-Regulatory Program for Online Behavioral Advertising.

Please note that if you choose to opt out, you will still see ads, but these ads will not be customized based on your interests generated from your visits over time and across different Web sites. In addition, the preferences you select on the http://www.aboutads.info/choices page may not apply to mobile devices. Due to the differences between using apps and websites on mobile devices, opt-outs will need to be set for both browsers and apps.

Accessing, Correcting, Deleting and Opting Out of Certain Disclosures of Your Information
CTL understands that you may want to better understand the information CTL has received about you, to correct your information with CTL, and to limit how CTL may retain and use your personal information.
If you would like to learn more about:

You may make such a request by emailing info@cincytennis.com You may also contact CTL at info@cincytennis.com to correct or delete any information that CTL possesses about you or to request that CTL not share your information with the third parties described above. Please note that there are some limitations on these rights. CTL is able to provide your information only with respect to your interactions with WSOpen.com.

For your security, if your request comes from an email account other than the one CTL has on file for you, CTL may require you to verify your identity through your registered email address or by other means.

There may be some circumstances where CTL may not be able to honor a request to correct or delete your personal information. For example, without limitation, we cannot agree to delete your match data, as it will affect the records of other players, or when it is necessary to protect CTL’s legal rights.

If you would like to opt-out of CTL sharing your information with sponsors and other companies or organizations which we believe may offer products, services, materials or information of interest to you, you may request that we do so by emailing info@cincytennis.com to make such a request.

Security
We will take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our Site and to protect such information from loss, misuse and unauthorized access, disclosure, alteration or destruction in accordance with this Privacy Policy and the Terms of Use. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, email sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail. Moreover, where you use passwords, usernames, ID numbers or other special access features on this Site, it is your responsibility to safeguard them.

Links to Other Web Sites
You should be aware that when you are on the Site you could be directed to other sites beyond our control. For example, if you “click” on a banner advertisement, the “click” may take you off the Site onto a different Web site. This includes links from advertisers, sponsors and partners that may use the Site’s logo as part of a co-branding agreement. These other Web sites may send their own cookies to you, independently collect data or solicit personal information and may or may not have their own published privacy policies. If you visit a Website that is linked to our Site, you should consult that site’s privacy policy before providing any personal information. Please note that the CTL Family of Companies are not responsible for the privacy practices of third parties.

Other Terms
Your use of this Site is subject to the Terms and Conditions of Use. If you choose to use this Site, your visit and any dispute over privacy and data collection is subject to this Privacy Policy and our Terms and Conditions of Use including limitations on damages and application of the law of the State of Ohio.

How to Contact Us
If you have any questions, comments or concerns about this Privacy Policy or the information practices of this Site, please contact us as follows:

Cincinnati Tennis LLC
Attention: Communications Dept.
5460 Courseview Drive
Mason, OH 45040
513-651-0303

info@cincytennis.com

International Users
Users Outside the United States:
This site is directly solely towards users who reside in the United States. If you choose to use this website from outside the United States, you are consenting to the collection, storage, processing, and transfer of your information in and to the United States, pursuant to the laws of the United States.
Notwithstanding the forgoing, similar to the processes described above, CTL will honor the following requests from users:

You may contact CTL using any of the methods described in the “How to Contact Us” section of this Policy.

Do Not Track Signals
Some browsers have incorporated a Do Not Track (DNT) feature. These features, when turned on, send a signal that you prefer that the website you are visiting not collect and use data regarding your online searching and browsing activities. As there is not yet a common understanding on how to
interpret the DNT signal, we currently do not respond to DNT signals on our site.

Changes to This Privacy Policy
If this Privacy Policy changes, the revised policy will be posted on this Site. Please check back periodically, and especially before you provide any personally identifiable information. This Privacy Policy was last updated on and is effective as of 7/16/2021.