Digital Ticket Guide

With the new account manager system, managing your tickets is easier than ever. Step-by-step instructions can be found below for how to print your tickets, how to use the mobile ticket option, how to send someone your tickets, and how to accept tickets that someone has sent to you.

If you have any questions or need assistance, please call the tournament office at 513-651-0303 and someone will be happy to assist you.

Log into AccountManager here

How to Print Your Tickets

1. Log into AccountManager

login

2. Click on Manage Tickets at the bottom of the page or select one of the tickets on the home screen

home

3.Click on 'Print'

send

4. Select the seat(s) you would like to print and hit continue

click_print

5. A printable pdf should automatically download with your ticket(s)

ticket

How to use your mobile tickets

1. Login to Account Manager

2. Click on Tickets

tickets

3. Click on the ticket you want to use

specific_tickets

4. Click on 'View Barcode' below the image and a scannable barcode will appear. If on an iPhone, you can add the ticket to your Apple Wallet.

ticket_barcode

How to transfer tickets

1. Log into AccountManager

login2. Click on 'Manage Tickets'

3. Click Send

send4. Select the ticket(s) you would like to transfer to another person

send_select

5. Enter in the person's name and email address. Then click send. The person you are sending the ticket(s) to will receive an email to claim the ticket(s). You will also receive an email as confirmation that the tickets have been sent.

send_details

How to claim tickets transferred to you

1. If someone has transferred tickets to you, you will get an email notifying you

you_have_tickets_email

2. Click on 'Accept Tickets' in the email. This will prompt you to login or create an Account Manager account. 

3. Once you login, you will be prompted to claim the tickets. Click claim and the ticket(s) will be added to your account.

claim_tickets

4. Both parties will receive an email once the tickets have been claimed.

 
 
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