Due to the nature of the conclusion of the Novak Djokovic vs. Nikolay Davydenko (retirement) on Thursday, August 16, and the subsequent suspension of play for the evening because of inclement weather, the Western & Southern Open has decided to enforce the exchange clause in the rain policy, even though it was technically a completed match.
Single session ticket buyers for the Thursday Evening session on August 16, 2012 may receive a ticket exchange for the same session the following year (2013). Or, single session ticket buyers may present their valid ticket stub at the ticket office on Friday, August 17 and will receive a grounds pass for the day session in exchange. Complimentary, series, box, or sponsor tickets WILL NOT be exchanged.
To receive a ticket exchange, mail stub to Cincinnati Tennis LLC, 250 E. Fifth St., Suite 1310, Cincinnati, OH 45202 within 15 days after the cancelled session. Only the original purchaser of the ticket may apply.