Find answers to all your questions before joining us at the Cincinnati Open.

View our complete Bag Policy and restrictions on what you can and cannot bring here.

Ball crew tryouts for the 2024 tournament will be held in early June. All new (and second year) candidates must attend one two-day training/tryout sessions held at the Lindner Family Tennis Center.

  • Session 1 – TBD
  • Session 2 – TBD

Members of the ball crew must be at least 12 years old by August 1, 2024. Call the tournament (513-651-0303) for more information or to receive a packet on volunteering on the ball crew. Click here for more information.

Personal cameras, video cameras, or recording devices larger than 4” x 14” x 8” are prohibited without Media Credential.

The Western & Southern Open is a cashless tournament. Cash cannot be used on the tournament grounds for any transactions. The tournament will have several reverse ATMs for fans to use. This allows a fan to insert cash and receive a Visa gift card in return.

Children over the age of 12 months require a ticket.

The Western & Southern Open is played on GreenSet hard courts. There are 17 courts at the Lindner Family Tennis Center, including eight match courts, three of which are televised.

For information on applying for media credentials, please contact the tournament at media@cincytennis.com. Notification of confirmed or denied credentials will be made in writing.

The men’s and women’s events run simultaneously every August. See the website header for this year’s dates. 

While the tournament typically starts on a Saturday, the 2024 schedule has been adjusted slightly due to the Olympics. The 2024 tournament will run Sunday, August 11 through Monday, August 19. Once available, the full tournament schedule will be posted on our tournament schedule page.

Seating

If you are in need of wheelchair or disability seating, please let us know when you are placing your ticket order and we will do our best to accommodate your party. If you have already placed your order and are now in need of disability seating, please call us at 513-651-0303 or see the ticket office at the North Entrance during the tournament and we will do our best to accommodate your party.

Parking

Disability parking is accessible to anyone with a disability placard. Simply display it from your rearview mirror and the parking attendants will direct you to the appropriate lot. There are also shuttles with drop off and pick up points marked by white tents to help patrons to and from the gates. If you do not have a parking placard but need to drop a member of your party at the gates, you can do so by driving up to the taxi drop-off and pick-up located by the north entrance. Tell the parking attendants that you are dropping someone off at the taxi drop-off and pick-up and they will allow you up to that location.

A “$4-off” discount is provided to members of the USTA for several sessions. Large groups may also qualify for discounts for certain sessions. Please call the tournament at 513-651-0303 for information on discounts.

The draw is made the same way at every tournament. First, the seeds (the highest-ranked players in the draw) are placed in the draw (No. 1 on the first line, No. 2 on the last line and then the others in alternating order on pre-determined lines). Once the seeds are in place, the other players are drawn at random and placed on the empty lines — starting at the top and going down the draw until it is filled. At this tournament, the draw is made the day before the tournament starts.

  • Qualifying sessions 1 and 2: Gates open at 9:00 AM
  • 11:00 AM day session ticket holders are allowed into the grounds starting at 10:00 AM.
  • 7:00 PM evening session ticket holders are allowed into the grounds starting at 5:00 PM.
  • Semifinals session 14: Gates open at 10:00 AM
  • Semifinals session 15: Gates open at 5:00 PM
  • Finals: Gates open at 11:00 AM
  • Day session tickets are not accepted for entry after 5:00 PM and night session tickets are not accepted for entry before 5:00 PM

If you are in need of first aid, head to the First Aid center located on the South end of Stadium Three/North end of the food court.

The Western & Southern Open an ATP Masters 1000 and WTA 1000 tournament that is played as a best of three sets through final for both the ATP and WTA.

Grounds passes only become available to purchase on-site the day of the session once Center Court and Grandstand Courts are sold out for a session and are available in a limited quantity due to site capacity.

A grounds pass is a ticket that allows the holder to enter the Lindner Family Tennis Center and gain access to all public areas of the grounds EXCEPT for Center Court. All other match and practice courts have open (non-assigned) seating that a grounds pass holder is permitted to occupy. In order to sit in Center Court, a regular ticket with a Center Court seat assignment must be purchased.

A grounds pass is not needed in addition to a regular Center Court ticket. Access to all other courts and public areas of the grounds is included with a regular Center Court ticket.

The Western & Southern Open partners with nearby hotels to provide fans with the best rates and accommodations during the tournament. Partner hotel links will be listed once available.

Kids Day, presented by Cincinnati Children’s Hospital Medical Center, will be held Sunday, August 11 and is open to all kids and their families. Terrace-level tickets for children 12 and under are 50% off for opening weekend.

The Lindner Family Tennis Center, located in Mason, Ohio, has been this tournament’s home since 1979. The ninth location in Cincinnati to host the tournament, the 22.6 acre venue boasts 17 courts, including a 11,614-seat Center Court that is highlighted by indoor box seats in the 1899 Room. Three additional permanent stadiums – Grandstand, Stadium 3 and Porsche Court – are among the facility’s eight match courts. The Lindner Family Tennis Center was the first venue in tennis outside of the venues for the four Grand Slams with more than two permanent stadiums. Click here to view an interactive site map.

The Lindner Family Tennis Center is located off Interstate 71, directly across from Kings Island, about 30 minutes northeast of downtown Cincinnati. It’s about one hour from Columbus, Ohio, and about 30 minutes from Dayton, Ohio. Click here for detailed directions.

Lindner Family Tennis Center
5460 Courseview Drive
Mason, OH 45040

Luggage check is not available at the tournament. Please make other arrangements to get your luggage to your accommodations if you happen to be coming directly from the airport.

Please be advised that metal detectors will be stationed at all entry gates around the grounds. Please wear travel friendly clothing and know that all guests will be asked to empty their pockets and pass through the detector.

You will need a ticket to attend each session. Please be prepared to present your ticket to the usher for entry to Center Court.

Your day session ticket is only valid during the day session and your evening session ticket is only valid during the evening session. If you have an evening session ticket and would also like to attend the day session, you will have to purchase a day session ticket and vice versa.

The Lindner Family Tennis Center has 17 courts, and matches are generally played on several of those courts. When you buy a ticket, you buy a reserved seat on Center Court, but you also are free to watch matches on other courts. Generally, matches are played on other courts until Session 13. Matches during Sessions 13-16 are only played on Center Court and Grandstand. (Note: A “grounds pass” ticket does not provide a seat on Center Court, but does allow you access to the other courts. Grounds passes become available once Center Court and Grandstand Courts are sold out for a session.)

Depending on the day, matches may be played on up to seven or eight courts.

If you have a North Lot, South Lot, or Diamond Lot parking pass, please display it from your rearview mirror upon your arrival.

Parking in the public parking lot is free and included with your ticket. Parking attendants will direct you to the appropriate lot upon your arrival.

RV Parking is allowed while you are attending the event however, we DO NOT permit overnight parking.

If you are interested in purchasing a parking pass, please call the tournament ticket office at 513-651-0303.

Click here to view the parking map.

The women’s singles field will be comprised of 42 direct entrants, up to five wild cards, eight qualifiers and one special exempt. The men’s field includes 44 direct acceptances, four wild cards, seven qualifiers and one special exempt. In total, both fields include 56 singles players.

The top 44 ATP players are automatically entered into the tournament, whereas the top 42 WTA players are invited but have to decide whether to enter.

The tournament will not know specific names of players who have committed to the event until late July, at which point the list will be posted on the website.

Some courts at the Lindner Family Tennis Center were built specifically as practice courts. Watching practice has become a real fan favorite because fans can get so close to the stars and see them in a relaxed environment. Practice court schedules will be updated daily here. Because the practice courts are inside the grounds, you must have a valid ticket to watch practice sessions.

For a complete list of prohibited items click here.

Prize money for the ATP tournament is $5.0 million. Prize money for the WTA tournament is $2.8 million.

Single Session Ticket Rain Policy

If a Center Court match is completed OR 90 total minutes of play has taken place on Center Court during any one session, no exchanges or refunds will be made.* If a session is cancelled without the completion of one full match on Center Court OR 90 total minutes of play on Center Court, the owner is entitled to a ticket at the same price level for the same session the following year (2024). Only the original purchaser (purchased directly from the tournament office, Ticketmaster, or Ticketmaster verified resale) of the ticket may apply, within 15 days of the cancelled session. Complimentary, series, boxes, suites, hospitality/tent, all inclusive, sponsor and third party resale tickets WILL NOT be exchanged. This policy applies to any court where single session tickets are separately sold.

*If a weather delay or acts beyond tournament control causes matches to be rescheduled to start after 7 PM on Center Court, the day session will be deemed complete and matches starting at 7PM or later will be considered night session matches.

The complete tournament rain policy may be found here.

Patrons are advised that the schedule of play as well as session dates, number of matches, and starting times are subject to change for all sessions. Tickets are not eligible for exchange due to one or more changes in the schedule of play. Tournament officials reserve the right to determine when a session begins, ends, is delayed or postponed.

Mobile ticket holders must email proof of purchase to tickets@cincytennis.com within 15 days of the cancelled session to receive a ticket exchange. Only the original purchaser of the ticket (purchased directly from the tournament office, Ticketmaster, or Ticketmaster verified resale) may apply.

The schedule is made with input from the ATP and WTA Tours, the players, broadcasters, and the tournament. The international television broadcasters often request certain matches be played on courts from which they can broadcast. The tournament makes requests based on what it feels is in the best interest of the fans.

The draws are made the Friday before the tournament starts and will be published online immediately after the draw is finalized.

Barring unforeseen circumstances, the first and second rounds will be played Sunday (men’s only), Monday, Tuesday and Wednesday. The round of 16 is completed on Thursday, the quarterfinals are played on Friday, the semifinals are played on Saturday and the finals are played on Sunday. The 2024 tournament schedule will be posted here once available.

Center Court at the Lindner Family Tennis Center is divided into 3 different types of seats: premium, reserved stadium seating, reserved bleacher seating. The breakdown is as follows:

Premium Seating:

  • 100 Level Box Seats
  • 500 Level Box Seats
  • 1899 Room (Sections 601-604 located on floor 2 the South Building)
  • Grandview Club (Sections 701-707 located on floor 3 of the South Building)
  • All-Inclusive Club (Sections C1-C6 located on floor 4 of the South Building)

Reserved Stadium Seating:

  • 200 Loge Level
  • Pavilion Level (Sections 324-327)

Reserved Bleacher Seating:

  • 300 Terrace Level (Sections 307-318 & 328-332)

Center Court stadium was specifically built for tennis and seats 11,614 — so even the last row provides a great view of the action. Also, keep in mind that the earlier you order tickets, the cheaper the ticket will be. Tickets are dynamically priced as we get closer to the tournament, so waiting to buy, can result in a more expensive ticket.

All seating in Center Court, Grandstand, and Stadium 3 has a seat back or a bench back.

Contact tickets@cincytennis.com or 513-651-0303 with any questions.

On the tournament schedule page, you’ll find the start times of each session. There are no definite session-ending times, as all sessions last until the matches for that session are completed or the session is determined to be completed (due to rain or other circumstance). In general, the sessions which start at 11 a.m. usually last until about 5 p.m., and the sessions which start at 7 p.m. usually last until approximately 11 p.m. Again, ending times are dependent on the length of the matches scheduled for that session. (Gates open one hour before each session starts.)

The Lindner Family Tennis Center does not have wheelchairs, scooters, or walkers available for rent. There is elevator access to the upper levels of Grandstand and Center Court. An usher will be able to direct you to the elevator closest to your seats. The Lindner Family Tennis Center does not have a wheelchair concierge service to physically assist guests around the grounds. If you need assistance, we strongly recommend bringing your own assistive device as well another person to accompany you.

The 2023 Western & Southern Open will be broadcasted on the Tennis Channel domestically. Audiences can tune in to the Tennis Channel or watch on various networks in 192 countries around the world. Please consult your local listings for air times. Fans can also log on to TennisTV.com to watch matches.

Tents and suites at the tournament are excellent ways to host a group of clients, customers, or even friends and family at this world-class event. Contact our team at premiumsales@cincytennis.com to learn more about hospitality at the tournament.

Access your tickets through your W&S Open account by logging in here.

Check out our Mobile Ticketing Guide for more information.

Umbrellas are allowed in the grounds but are not permitted to be open in the stands during match-play.

More than 1,200 volunteers donate their time and energy to the Western & Southern Open each year, serving on 30+ committees to support the event’s operations. Learn more about volunteering here.

Free fan WiFi is available across all 20 acres of the W&S Open. The locked WiFi networks are only for use by tournament officials.

Can’t find what you are looking for?

For general information regarding the Western & Southern Open, please email info@cincytennis.com or call (513) 651-0303